Our shoes are designed to allow your feet to move naturally.  All our shoes have a wide toebox to allow toes to move and spread naturally, no heel (zero drop) and a fully flexible outsole.  Our guide to barefoot shoes contains more information.

Because our shoes have a wide toebox to allow toes to move and spread naturally, no heel (zero drop) and a fully flexible outsole, you may need to take things steady to adapt from your previous more traditional shoes. This might take a few days or a few weeks.

Try them for short journeys and use them less if you feel discomfort. Over time this discomfort should reduce.

More about transitioning to barefoot.

We currently have wide range of outsoles for different conditions, our Technology page explains about each type or outsole in detail.

You can buy on line on the correct store for your location, for dispatch to many parts of the world.  Alternatively, we have some stockists.

It’s easy to shop safely and securely on our website:

• Browse the website and simply click on the items you’d like to buy
• Select your size and click Add to Cart.
• When you’re ready to complete your order, click on the cart icon.
• Review your order and click Checkout.
• You will then be taken to our secure checkout where you’ll be asked to fill in your address and payment details or simply login if you already have an account.
• Shipping is added based on your location and choices.
• We send you an email to confirm your order once payment has been confirmed.

Picking the correct size is important for your satisfaction and to avoid the hassle and cost of returning shoes.

Each product has relative size and fit information specific to the product on the product page and a product specific comprehensive Sizing Guide for UK sizes for adults & kids.

We have a comprehensive Size & Fitting guide that explains how to measure your feet to determine your exact size.

Fit is a matter of personal preference – some people like their shoes snug while others prefer a more relaxed fit.  When you receive your shoes spend some time, wearing them indoors to get used to them and decide whether they are right for you. 

Be aware that if you are used to more traditional shoes, you might initially feel that the shoes feel a bit unstructured.  This will soon wear off and your feet will appreciate their new found freedom to spread and move naturally. 

Another point to remember is that the flexibility of the outsole means that the shoes move with your feet which means you can wear them looser without causing blisters.

When you get your shoes, try them on indoors to get used to them.  If they do not suit, there is no problem with returning for a refund. Our refund policy should clarify what you need to do.

Orders are linked to the email address you order from. This will be the email address that received the order confirmed email from Freet.

Use this link to login to your account. We will email you a 6 digit passcode. Check your spam folder if you don't receive it.

Once logged in if you don't see any orders check you have used the correct email address.

For all options we suggest the Contact page:

Freet's office operates from the UK so there is a time difference of up to 11 hours. The quickest way to contact us is via email directly freet@freetbarefoot.com.

Always quote your order number in the email if it relates to an order.

The store also has online chat but this is only staffed during UK office hours weekdays 9 - 5pm GMT.

We only ship based on the location of our stores. This is the UK store and will only ship to the UK. We also have different stores in the EU and the USA. See our Shipping Policy page for more information.

We will ship your order from our UK warehouse. The Shipping Charge for this is based on the ship-to post code and weight of package.

Options for Shipping will be shown before Checking out.

More details on the Shipping Policy page.

It depends on where you are. Your shoes will be dispatched from our warehouse in Dekalb, Illinois, within 2 to 4 working days. Delivery details will be provided in your confirmation email. All orders are tracked so you can see what is happening.

Yes, once your shoes are dispatched, you will be able to track your delivery.  You will be sent a tracking number, so you will know when your Freets will arrive.

Freet always will be reasonable and fair in resolving any problem you have with our products – just get in touch email freet@freetbarefoot.com.

Freet will look at each issue individually. We prefer not to put an arbitrary time limit on warranty.

There are limits and costs on returning an item please read the Refund Policy to what can be returned and what you need to ensure to get a refund.

We don't do free returns you will need to pay shipping, we only refund items fully if they are in re-sellable condition. The requirements are detailed in the Refund Policy.

Yes, our refund policy explains when and if we allow exchanges.

If Freets are dirty on the outside, you can wipe them with a damp cloth.

If you wish to wash out the inside, use lukewarm water with a mild detergent.  Pour a little water into the shoes and using your finger, gently rub around to remove any dirt. 

Rinse with clean lukewarm water, empty out and dry away from direct heat.  You could put some newspaper inside the shoes to speed up drying time.

We do not recommend putting your Freets in the washing machine or dryer.

Gentle, waterbased, products, such as those made by Nikwax are recommended for conditioning and waterproofing. On each product page there is specific care information for that particular style of Freets.

You can use NixWax leather proofers or similar products for synthetic materials.